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How DICK’S Sporting Goods Wins with Omni-Channel Automation

Sponsored by Bastian Solutions

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  • Date Monday, March 9, 2020
  • Time 10:30 AM - 11:15 AM
  • Location Theater D
  • Type Seminar

Presented By

George Giacobbe - SVP of Supply Chain
DICK'S Sporting Goods

Matt Kuper - Director of National Accounts
Bastian Solutions

Tyler Bronson - Sr. Director, Distribution Strategy & Support
DICK'S Sporting Goods


What You Will Learn

DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of sports equipment, apparel, footwear and accessories. The company operates 729 DICK'S Sporting Goods locations across the United States as well as a growing e-commerce presence. Using five distribution centers, DICK’S leverages a combination of software, hardware, people and processes to achieve best-in-class service for its network of stores and direct-to-consumer fulfillment. Most recently, DICK’s Sporting Goods expanded its distribution facility in Conklin, NY. With the expansion, the facility not only services 160 retail stores but also offers same-day shipping of many products for direct-to-consumer order fulfillment. To achieve true omni-channel status, the Conklin, NY, distribution center leverages a goods-to-person system, warehouse execution software and unique inbound and outbound processes to efficiently handle inventory. To discuss the successful implementation, Dick’s Sporting Goods’ Senior Vice President of Supply Chain, George Giacobbe will join system integrator, Bastian Solutions, to detail how DICK’S Sporting Goods transitioned a store-only fulfillment center into an omni-channel powerhouse. From design through integration, learn how the company selected the right technologies and how direct-to-store and direct-to-consumer orders are processed through the facility from receiving, to storage to shipping.

Key Takeaways

1. Review the steps taken to update DICK’S New York DC from a store fulfillment to omni-channel fulfillment center.
2. Explore the company’s order profile and how it impacted the technologies reviewed and selected.
3. Understand the flow of product through the facility when fulfilling store and e-commerce orders


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