Millennials are wreaking havoc on the world, and our industry is no exception. Retail and distribution are changing because millennials shop differently. They focus on the shopping experience, culture, selection and, of course, fast, free shipping. These tendencies present tough challenges that are forcing retail and distribution practices to evolve. In this session, we’ll discuss how to adapt to the demands of the “participation trophy” generation. *Please note: No participation trophies will be given in this presentation.