Dematic (booth # 5619)

Summary of Innovation

E-commerce and gig economy disruption has infiltrated just about every shopping decision consumers make today, introducing countless delivery apps, the explosion of “click and collect”, as well as increasingly faster delivery options to consumers’ doorsteps or nearby lockers.

Retailers now must navigate both how to maximize space in high-cost urban locations, as well as the challenge of solving inventory and fulfillment for rapid delivery of online orders.
Micro-Fulfillment is a mini automated system providing one-hour fulfillment for grocery, general merchandise and apparel. Implemented in the back of a retail store, enabling seamless omni-channel shopping experiences.
The system is essentially a backroom of its own, leveraging physical height, narrow aisles and shelves. Goods are loaded into totes using automation technology including shuttle cars, and orders are inputted into the system and processed through the solution’s software management system. The totes are then delivered to store fulfillment specialists who pack orders for pick-up or delivery.

To protect their margins and remain competitive, retailers must focus on providing a positive and differentiated shopping experience, tailored for consumers based on their shopping preferences and habits, while ensuring agility and speed in order fulfillment.

Innovation Statement

Micro-fulfillment is the future of fulfillment and represents the next frontier for all consumer-facing organizations. Micro-Fulfillment helps our customers advance their omni-channel distribution strategies, making operations more sustainable and profitable, while still meeting consumer for demand for rapid order fulfillment and delivery.

A new approach for 247 on-demand orders, micro-fulfillment creates the next-generation supply chain technology. The mini-automated system utilities re-purposed retail space and networks stores through proprietary software, enables retailers to stay profitable, maintain brand loyalty and minimize real estate costs.

Additionally, Dematic’s global footprint enables implementation at scale, making it possible for customers to install multiple micro-fulfillment solutions at once, at locations worldwide. This is further supported by unmatched always-on customer service with local operations in over 25 countries.

Applicability

To protect their margins and remain competitive, retailers must focus on providing a positive and differentiated shopping experience, tailored for consumers based on their shopping preferences and habits, while ensuring agility and speed in order fulfillment.

Micro-Fulfillment creates the next-generation of supply chain through proprietary software tied into inventory management, warehouse and ERP systems, networking retail operations together and serving multiple stores in close proximity, evolving the traditional model from a stand-alone store to providing a critical supply chain link.
By powering micro-fulfillment hardware with intelligent software, customers can utilize consumer data and leverage the software technology to implement personalized and tailored experiences consumers crave and demand.

The Dematic solution also consists of fast pick and in-store picking areas. These elements of the solution are powered by Dematic’s proprietary picking application. The picking application is a mobile-based application that optimizes the picking of the portions of order fulfillment that can’t be completed from the automation. It further enables retailers to create a seamless, omni-grocery experience all while making online order profitable.

• The Dematic solution can be built and installed as quickly as 12 weeks and is designed to be implemented close to the end consumer.
• Dematic’s solution can be configured to fit into footprints as small as 10,000 sq. ft., such as in the back of a retail store, in a nearby dark store or urban fulfillment center.
• Such close proximity enables retailers to better utilize and maximize space and is what makes one-hour fulfillment possible.

 

Posted Date	12/16/19
Contact	Scott Knight
Contact Email	Scott.Knight[at]dematic.com
Category	Best Innovation of an Existing Product

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